Health and administrative professionals perception regarding the patients electronic medical record (EMR)

Patient records are an essential part of the present and future medical care provided to the patient. In addition, medical records are used in the management and planning of health services and facilities, for medical research and in the generation of health and care data. This study aimed to evaluate, through the application of questionnaires, the Electronic Medical Record (EMR) advantages and disadvantages observed by users, at the University Hospital Clemente de Faria (HUCF), Montes Claros - MG. Health professionals emphasized the EMR advantages: agility at work, reduction in errors of transcription of drugs and supplies, and easy access to patient information. However, professionals have expressed concern about confidentiality. The group of administrative servers highlighted the interface with other administrative areas of the hospital, in addition to routine standardization. Both groups agreed that the EMR is more efficient than the paper medical records (PMR). However, health professionals considered insufficient the support given to users, while the administrative servers responded were neutral. In conclusion, it can be observed that in the HUCF-Montes Claros the positive points of the EMR outweighed the negatives in the two participating groups.