Computerization as a strategy for improvement in the use of the situation room in health: perception of the professionals of the basic care of joão pessoa-pb
International Journal of Development Research
Computerization as a strategy for improvement in the use of the situation room in health: perception of the professionals of the basic care of joão pessoa-pb
Received 19th April, 2020; Received in revised form 10th May, 2020; Accepted 21st June, 2020; Published online 30th July, 2020
Copyright © 2020, Ana Eloísa Cruz de Oliveira et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Objective: Describe the perception of professionals in the Primary Care teams of João Pessoa-PB about the computerization of the work process in the Health Situation Room. Methodology: Exploratory, descriptive study, with a qualitative approach accomplished from June to August 2019, at Family Health Units in João Pessoa - PB, with a population of 200 health teams and a sample of 74 people, represented by one of their higher education professionals. Results: In the perception of professionals, computerization is seen as a strategy that can promote improvements in the use of the health situation room, since it can act as a tool to enhance the work process in primary care, subsidizing decision making and contributing to the improvement of professional and management practices. Conclusion: It is possible to improve tools to collect, store and process a large volume of data at high speed, systematizing all the content obtained. This strategy both facilitates its use and understanding and expands the manager's ability to interpret them correctly and combine them according to the moment and the context.
