Satisfaction with Care in Hemodialysis Unit among Maintenance Hemodialysis (MHD) Patients

The study was aimed to assess the Maintenance Hemodialysis (MHD) Patients' Satisfaction with Care in Hemodialysis Unit. A descriptive design was used on 70 Maintenance Hemodialysis (MHD) Patients of hemodialysis unit of Deep Kidney Care Centre, Model Town, Ludhiana, Punjab. With the help of total enumerative sampling technique, 70 Maintenance Hemodialysis (MHD) Patients were selected. Structured Patient Satisfaction Scale (PSS) was used to assess Maintenance Hemodialysis (MHD) Patients' Satisfaction with Care in Hemodialysis Unit. Patient Satisfaction Scale (PSS) included various dimensions of satisfaction related to care like direct nursing care, safe environment, collaboration, therapeutic communication, ethics and documentation in hemodialysis unit. The data was obtained through self-report (interview schedule) method. Analysis was done in accordance with the objectives of the study. Results showed that out of 70 Maintenance Hemodialysis (MHD) Patients, 47(67.1%) of maintenance hemodialysis patients were satisfied with the care, followed by 20(28.6%) of maintenance hemodialysis patients, who were partially satisfied and only 03(4.3%) of maintenance hemodialysis patients were not satisfied with the care and Mean and SD of overall Patients' Satisfaction score was on higher side i.e. 69.36+9.49.