Knowledge management within the fashion and clothing industry: An investigation into the purchase processes within a company
International Journal of Development Research
Knowledge management within the fashion and clothing industry: An investigation into the purchase processes within a company
Received 17th December, 2017; Received in revised form 22nd January, 2018; Accepted 10th February, 2018; Published online 30th March, 2018
Copyright © 2018, Márcio José da Silva et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
The fashion and clothing sector is the second largest employer in the Brazilian processing industry. The complexity of its processes is high, especially in the raw materials and complements purchasing sector, which involves several other departments of the company. Knowledge Management (KM) has the potential to systematize the existing knowledge in organizations and add value to organizational products and processes. Thus, this article aims to identify the departments and processes that influence the purchasing department in a fashion and clothing company, as well as KM elements present in the relationship among them. The results achieved were the identification of all departments and processes related to the studied department as well as several KM elements, such as KM cycle stages, tools, and practices.
