Inbound marketing and e-commerce on user experience in Algeria
International Journal of Development Research
Inbound marketing and e-commerce on user experience in Algeria
Received 17th April, 2023; Received in revised form 21st May, 2023; Accepted 06th June, 2023; Published online 28th July, 2023
Copyright©2023, Dr. Bouri Nassima and Achab Khaled. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
In today's digital age, businesses have undergone a profound transformation with the advent of digital technologies and marketing strategies. Digital transformation encompasses the integration of digital tools and technologies across all areas of a business, leading to fundamental changes in its operations, value delivery, and customer engagement. Simultaneously, digital marketing involves utilizing online platforms, including websites, social media, and online advertising, to promote products or services and expand the reach to a broader audience. The synergy between digital transformation and digital marketing enables businesses to adapt to the ever-evolving digital landscape, enhance customer experiences, streamline processes, and gain a competitive edge in a digitally interconnected world. This article aims to explore the significance of inbound marketing and e-commerce in shaping the user experience in the digital age. Through quantitative research involving a questionnaire, the study identifies key elements of inbound marketing, such as personalized content, targeted advertising, and user segmentation. These elements have a substantial impact on user experience satisfaction, engagement, and loyalty within the e-commerce context, particularly among Algerian consumers.