Information and communication technology and the performance of selected small and medium enterprises in Onitsha Metropolis

Dr. Onwuka Ebele Mary, Uzor Ernest Ifeanyi and Dr. Onwuzuligbo Leonard

This study investigates information and communication technology (ICT) and the performance of selected Small and Medium Enterprises (SME) in Onitsha Metropolis. It is observed that despite the enormous benefits derived from ICT in the field of business, trade, industry and commerce the adoption level is relatively low in Nigeria when compared to development countries. The general objective of the study is to examine the contribution of ICT to the performance of selected SMEs in Onitsha metropolis. The study seeks to find out specifically the extent to which ICT affects the knowledge capability of SME employees. The study is anchored on Cooper and Z Mud’s theory of Information Implementation process. The study employed descriptive research design; primary sources of data are the major instrument used for this study. Pearson’s product moment correlation was used to analyze the data. The findings reveal that there exists a significant relationship between ICT and the knowledge capability of the SME employees in the selected organizations. Base on the findings, the study recommends that the operators of Small and Medium Enterprises should embrace the use of ICT in the business operations and government should provide ICT infrastructures that will facilitate business efficiency.

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