Digital inclusion process in Brazil and its social transformation impacts

Definition and implantation of national policies to reduce digital exclusion involve organizational, social and management aspects. In Brazil, in view of socioeconomic, cultural, geographical, and demographical differences, implanting such policies means bringing into focus scenarios that compromise problems already discussed in the published literature with respect to Information Systems in Developing Countries. This paper presents the necessity to implant national policies of exception to expand projects of digital inclusion in regions with unique features such as Amazon. It also discusses present scenarios in implanting such projects in the region focusing on the challenges to be faced with respect to infrastructure, human resources, national and regional policies as well as strategies to manage such programs. Some metrics are presented to analyze Social Networks to generate indices or parameters with focus on analyzing social context of the actors. The methodology described is an alternative to evaluate and accompany digital inclusion programs.