Assessment of Corporate social Responsibilty on Organizational Performance (Evidence of Banks listed on Ghana stock Exchange)

This article indicates the gaps in previous study by examining corporate social responsibility using the categories notably; economical, legal, ethical, and philanthropic social responsibility in the banking sector. The aim of this study was to examine the effect of corporate social responsibility on the performance of selected banks listed on the Ghana Stock Exchange. The descriptive research approach was employed involving the use of online questionnaires to solicit primary information from the selected banks. A sample of 56 employees were selected from 8 listed banks using the purposive sampling method. Results of the data was achieved quantitatively by using SPSS v 29. Multiple linear regression analysis and descriptive statistics was used to analyze the outcome of the data. Based on the outcome it was revealed that economic CSR significantly impacts bank performance. The study also proved that ethical CSR and philanthropic CSR have a significant positive impact on bank performance. However, the study confirmed that the legal CSR has a less significant direct impact on bank performance. It was recommended that banks can enhance their employee engagement and satisfaction through active CSR programs and also adopting CSR metrics to track and report CSR engagement systematically to ensure accountability and transparency.